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If you're having issues logging in to your Customer Area and need to reset your password: * Go here: https://customers.seohosting.com/pwreset.php [1] * Enter the email address associated with the account and click Submit _NOTE: You will receive ...
You can easily set up Koken [1] on your shared hosting account. To get started: * First download the latest version of Koken from the website: http://www.koken.me [2] * Then log into your cPanel * Create A Database using MySQL® Database Wizard ...
KMAIL SETUP To set up KMail, you will need to know your incoming and outgoing servers using the instructions located here [https://support.seohosting.com/index.php?/Knowledgebase/Article/View/215/4]. Once located, follow the steps below to configure KMai...
_I SEE \"AUTO-RENEWAL\" ENABLED FOR MY DOMAIN. DOES THAT MEAN MY DOMAIN WILL RENEW WITHOUT MY ACTION?_ It depends on whether you have a card on file with us. When your domain is set to "auto-renewal", what that means is not that the registration wi...
SYSTEM TIMEZONE The timezone used on your linux system is set in the /etc/localtime file, you simply need to replace this file with the correct timezone file for the timezone you need. First, make a backup of the existing localtime file. mv /et...
Thunderbird Setup This tutorial assumes you've already created your new email account in cPanel. * Click the menu button * Navigate to PREFERENCES and click on Account Settings * Click ACCOUNT ACTIONS at the bottom of the menu and click on Add Ma...
BLACKBERRY SETUP _Before you can use email in blackberry devices, you must subscribe to BlackBerry email service through your wireless carrier. Please contact your wireless carrier if you experience any issue sending or receiving emails._ SETTING UP EM...
HOW TO CONFIGURE YOUR EMAIL TO USE IMAP OR POP3 WITH SSL Secure email connections using SSL, requires replacing the regular mail server _mail.example.com_ with the server's hostname. The hostname should be used for the incoming and outgoing mail server, ...
SETTING UP MICROSOFT OUTLOOK 2003 This article assumes that you have already created an email address. * Open Microsoft Outlook 2003 * Select TOOLS and click on E-MAIL ACCOUNTS... * Click ADD AN E-MAIL ACCOUNT under E-MAIL, and then click NEXT ...
This article assumes that you have already created an email address in cPanel. * Open Outlook 2007 * Select the TOOLS menu and click ACCOUNT SETTINGS * Select E-MAIL under ACCOUNT SETTINGS and click NEW * Under the CHOOSE E-MAIL SERVICE menu, se...
This article assumes that you have already created an email address. * Open Microsoft Outlook 2010 * Select ADD ACCOUNT under the FILE menu * Select MANUALLY CONFIGURE SERVER SETTINGS OR ADDITIONAL SERVER TYPES and click NEXT * Select INTERNET E...
CONFIGURING MICROSOFT OUTLOOK 2011 FOR EMAIL ON MAC * Open the TOOLS menu * Click ACCOUNTS * Click E-MAIL ACCOUNT * Enter the following information in the fields provided: * EMAIL ADDRESS: The email address you created in cPanel * PASSWORD:...
Q. How do I renew my domains? A. Login to your billing account [https://customers.seohosting.com/clientarea.php] and click MY INVOICES under ACCOUNT & BILLING. The next step requires you to click VIEW INVOICE next to the domain renewal invoice.  Once th...
Uh oh! did someone make a fraudulent charge to your credit card or PayPal account? We take fraudulent charges very seriously. If this happens to you, we will absolutely close the offending account and refund all unauthorized charges back to you righ...
G SUITE MAIL SETUP * Access the Admin Console [http://support.seohosting.com/admin.google.com] * Read and Accept the Terms of Service * Verify the domain * Click START SETUP or VERIFY DOMAIN in the Admin Console * Click BEGIN VERIFICATION in th...
WHY USE A MAIL FETCHER VERSUS AN EMAIL FORWARDER? Forwarded emails tend to cause blacklisting with email providers, and forwarders will cause your emails to be flagged as spam. Blacklisting also causes the originating server's sending reputation to be pe...
SEO Hosting recommends using WinMTR freeware to generate a TRACEROUTE to send to SEO Hosting; this solution is perfect for PCs. For directions on how to use WinMTR, please see the following article: * How to Use WinMTR [https://support.seohosting.com/...
TRACEROUTE is a utility that records the route between your computer and your SEO Hosting server. It also displays the amount of time each hop takes. If you cannot reach your site, a TRACEROUTE will help us determine the issue. To run TRACEROUTE on a Ma...
Many people have questions about media streaming support for their sites. Unless you have a Dedicated Server, SEO Hosting supports only HTTP streaming which is only available on RealPlayer, QuickTime and Windows Media Player. Once media files are encode...
CONTACTS can only receives email notifications for specified types of emails, and cannot login to the billing account. SUB-ACCOUNTS receive email notifications for specified types of emails, can login to the billing account, and can only access what permi...
REPORTING COPYRIGHT INFRINGEMENT? It is our policy to respond to clear notices of alleged copyright infringement. The United States Digital Millennium Copyright Act (DMCA) specifies very detailed procedures that must be followed concerning allegations of...
SEO Hosting recommends that you use WinMTR to run traceroute and ping on a domain with a single tool. WinMTR is available in 32 bit and 64 bit editions and is compatible with Windows XP, Windows Vista and Windows 7. * Download WinMTR [http://winmtr.ne...
There are new, as of December 2013, regulations and procedures for ICANN [1]'s Registrar Accreditation Agreement. VALIDATING REGISTRANT EMAIL ADDRESSES Starting in January 2014, the registrant contact will need to be validated upon the purchase or ...
Below are commonly asked questions regarding acceptable content for websites hosted with SEO Hosting. For more information, we recommend reviewing the Acceptable Use Policy [http://seohosting.com/terms#aup] under our Terms of Service. DO YOU ALLOW SITES...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
MANUAL SETTINGS If you're having trouble connecting to your email account, or you're setting it up in your mail client for the first time, there's an area in cPanel that lists exactly what mail settings you should use for the account! Here's how to find ...
Our refund policy is pretty simple: _No refunds are offered on shared hosting, VPS hosting, dedicated server packages, custom packages, setup fees, domain registrations, domain transfers, domain renewals, SSL certificates, WHMCS Licenses, addons, de...
We offer a full WHM with root access for VPS and dedicated owners. All WHM users have: * the tools needed to create, delete, and suspend cPanel accounts * the tools needed to manage and monitor your sites (password resets) * access to all of ...
SEO Hosting requires DMCA notices to be filed via fax or letter. The complaint must include full contact information in the complaint (including phone number). We will call and verify. Email (unless digitally signed by a verified and trusted third party) ...
We have several types of hosting, and the hardware specifications for your server will depend on which type of hosting you have. Our specifications for Shared, VPS, and Dedicated Servers are listed below. SHARED SERVERS * Dual Xeon E5-2620 * 32GB ...
DID SOMEONE MAKE A FRAUDULENT CHARGE TO YOUR CREDIT CARD OR PAYPAL ACCOUNT? We take fraudulent charges very seriously. We will close the offending account and refund all unauthorized charges back to you right away. Simply contact us via Live Chat [https:...
WHAT IS AN ERROR PAGE? We've all seen the dreaded error messages that are unfortunately a fact of the internet. If someone is browsing your website and clicks an invalid link they will likely be directed to a vague and boring 404 page… and that's not ...
It's super easy to log in to your Customer Area and view all the emails or messages SEO Hosting has sent your way. * Log in to your Customer Area: https://customers.seohosting.com/clientarea.php * From the far right dropdown menu (entitled "Hello...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
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