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Knowledgebase : Pre-Sales Questions
     
You are NOT required to move your domain registration to SEO Hosting's control. You can keep your domain name registered with another company, and still use our hosting and SSL certificates [1]. However, if you do transfer your domain [2] registrati...
CONSIDER PURCHASING A VPS IF... * Your site is currently on a shared environment and your needs exceed what the account has to offer (i.e. you need more space or more control over your account) * You currently have an existing lower level VPS...
There are NO HIDDEN COSTS OR SETUP FEES attached to any SEO Hosting hosting plans. There are some optional upgrades and services, which can be viewed and ordered in the Your Services section of your Customer Area [1]. If you have any questions abou...
You are allowed to host mp3 files, but you may not host any files with a copyright belonging to someone else, unless you have the owner's written consent. IF YOU ARE ON A SHARED ACCOUNT, we do not offer temporary disk space upgrades; you would just ...
We do not require any contracts when you purchase hosting through SEO Hosting. You pay month month, and can cancel at any time. We do offer a discount when you order Shared hosting and pay for one year or more at a time. Even if you do pay in advance,...
WE CURRENTLY PROVIDE FULLY MANAGED SERVICE FOR CPANEL-BASED CENTOS SERVERS ONLY. Although we do provide other operating systems on our Cloud VPS, Hybrid, and Dedicated servers like Windows or other Linux distributions (Debian, Ubuntu, etc.), we do not ...
See pricing and plan information, from the affordable Shared hosting plans all the way up to a mighty dedicated server plan, on our website as listed below: * Shared Hosting [1] - customizable per your needs * Cloud VPS Hosting [2] - Small, Mediu...
Our refund policy is pretty simple: _No refunds are offered on shared hosting, VPS hosting, dedicated server packages, custom packages, setup fees, domain registrations, domain transfers, domain renewals, SSL certificates, WHMCS Licenses, addons, de...
_ARE WE SAFE HARBOR CERFITIED?_ Yes! SEO Hosting IS Safe Harbor Certified. _WHAT IS SAFE HARBOR?_ The European Commission's Directive on Data Protection went into effect in October of 1998, and would prohibit the transfer of personal data to non-Eur...
If you want to have a website where you allow visitors to upload and share movies, audio files, or images (file sharing), then you will need to purchase a VPS or Dedicated Server plan. Such file sharing is not allowed on our Shared and Reseller Host...
When you have a site visitor, they use your domain name to view your website. As simple as it seems, there is a process that occurs from the time that the site visitor types in your domain and hit the Enter button. When a site visitor enters your do...
Flash is a client-side application, which means it relies on each visitor's browser to have the flash plugin installed. We do not need to do anything to allow Flash movies and applications to work on your web site. If you or a visitor needs to insta...
For Linux-based web hosting plans, we offer cPanel [1]. If you have a Reseller, VPS or Dedicated Server plan, we also provide WHM [2] (Web Host Manager) which allows you to manage multiple cPanels. To see a demo of these control panels go here [3]. ...
WYSIWYG is an acronym for 'What You See Is What You Get'. It's a type of HTML editor that lets you make web pages without requiring HTML coding. Instead you simply insert pictures, text, links, and colors. You've probably seen this kind of editor if yo...
Load expresses how many processes are waiting in the queue to access the computer processor. This is calculated for a certain period of time, and the smaller the number the better. We consider a load value under 10 to be acceptable. WHY IS MY SERVER ...
TELNET is a network protocol used on the Internet or local area networks to provide a bidirectional interactive text-oriented communication facility using a virtual terminal connection. The term telnet may also refer to the software that implements the...
We are committed to protecting your account and your personal information. Because we want to safeguard you and your identity we can only offer basic help and some general info without verifying who you are. If you need more in-depth help, more specif...
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