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Oh no! We hope your site hasn't been hacked, but if it has... no fear. There are some things you can do to help re-secure your site and get it up and rolling. Check out the selections below and follow the most applicable directions to your case. If you...
We monitor all CPU usage on Shared plans. The limitations for each of our hosting options are explained in detail below. This info will help you become familiar with our resource limits and give you more info about checking on your usage. CPU USAGE L...
We're sorry to hear about the trouble you're having with your site(s) during our migration process! We try to manage migrations in a way that has as little effect on customer's sites as possible. Some quick facts about our migration that may clear some...
You are allowed to host mp3 files, but you may not host any files with a copyright belonging to someone else, unless you have the owner's written consent. IF YOU ARE ON A SHARED ACCOUNT, we do not offer temporary disk space upgrades; you would just ...
There are new, as of December 2013, regulations and procedures for ICANN [1]'s Registrar Accreditation Agreement. VALIDATING REGISTRANT EMAIL ADDRESSES Starting in January 2014, the registrant contact will need to be validated upon the purchase or ...
Below are commonly asked questions regarding acceptable content for websites hosted with SEO Hosting. For more information, we recommend reviewing the Acceptable Use Policy [http://seohosting.com/terms#aup] under our Terms of Service. DO YOU ALLOW SITES...
Below is some information about legal and acceptable content that you can host on a website with our services. For more information, we recommend reviewing our Terms of Service [1]. DO YOU ALLOW SITES TO ADVERTISE FOR MONEY? Yes, we allow sites to ...
Our refund policy is pretty simple: _No refunds are offered on shared hosting, VPS hosting, dedicated server packages, custom packages, setup fees, domain registrations, domain transfers, domain renewals, SSL certificates, WHMCS Licenses, addons, de...
We are unable to accommodate requests to change the server on which your account is presently hosted. We continuously monitor them for performance issues to make sure your site and info is available whenever you need it. If you are experiencing down...
If you want to have a website where you allow visitors to upload and share movies, audio files, or images (file sharing), then you will need to purchase a VPS or Dedicated Server plan. Such file sharing is not allowed on our Shared and Reseller Host...
In accordance with the sanctions programs administered by the U.S. Department of the Treasury, SEO Hosting is prohibited from doing business with anyone from certain countries, including Cuba, Iran, North Korea, Sudan and Syria, or with Specially Desig...
GENERAL POLICIES REGARDING LIMITS We do not have a limit to the number of visitors. However, there is a physical limit our network can handle. There is no way to determine the maximum number of visitors your site can sustain. Each site is different...
WHY DID YOU AUTOMATICALLY CHARGE MY PAYPAL ACCOUNT? Paypal does not allow companies to "charge" an account like a credit card. Paypal does have a recurring billing feature, called Paypal Subscription. When a subscription is set up, it instructs Paypal...
WHY DID MY CREDIT CARD GET AUTOMATICALLY CHARGED? By default, your account is automatically renewed at the beginning of the next billing period to avoid service interruptions. This was specified in the Terms and Conditions [1] you agreed to when you s...
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