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TRANSFER YOUR DOMAIN TO SEO HOSTING You always maintain complete control over your domain. As the legal registrant of the domain, this grants you the right to do what you want with the domain and you will always remain the registered owner. To begin...
THE BASICS You can have multiple domain names share the space on your cPanel account. It works like this: Your primary domain, MAINDOMAIN.COM, uses the directory ~/PUBLIC_HTML for its website files. Your first add-on domain, EXAMPLE.COM, uses the direct...
ICANN (Internet Corporation for Assigned Names and Numbers) regulates domain registrations and sets prices. See our knowledgebase article about ICANN [1] to learn more. DOMAIN REGISTRATION The registrar can be a company other than the hosting compa...
WHAT IS A NAMESERVER? A nameserver (sometimes called a DNS server) is what translates a domain name or computer hostname to an IP address, which is a numeric pointer that identifies a computer on the Internet. Each computer/server/etc. has an IP addre...
_WHAT IS A SUDOMAIN, YOU SAY?_ Well... Say you have a domain name 'example.com'. A subdomain would look like 'sub.example.com'. _NOTE: where 'example.com' is your site URL. _ The domain name system is a hierarchy of names, and include hostnames a...
_I SEE \"AUTO-RENEWAL\" ENABLED FOR MY DOMAIN. DOES THAT MEAN MY DOMAIN WILL RENEW WITHOUT MY ACTION?_ It depends on whether you have a card on file with us. When your domain is set to "auto-renewal", what that means is not that the registration wi...
You are NOT required to move your domain registration to SEO Hosting's control. You can keep your domain name registered with another company, and still use our hosting and SSL certificates [1]. However, if you do transfer your domain [2] registrati...
Can I hide my WHOIS information ICANN rules and regulations for the domains registered through SEOHosting require accurate and updated contact information for all registered domains. This has been a long-standing policy from the InterNIC and Network Solu...
If you just registered a domain, and either due to error or otherwise, you need to cancel or change it you SOMETIMES can. Here's the scoop... Normally, when you purchase a domain name it's all yours for a year and can't be canceled. If, for some reason, ...
So you want to change you domain name or primary domain on your account, eh? Well, we can certainly help facilitate that. First, though, take a look at the pre-change checklist and useful information below to help prepare you for the domain change. P...
A domain name is an important part of your website's online presence. It's how potential visitors will remember you! See below for some tips and tricks on choosing your very own domain name. WHAT IS A DOMAIN NAME? The internet is a network of compu...
Like a letter in the post office, an address or coordinate is needed to locate a website in the world of the internet. A domain name system, also known as DNS, is the internet's answer to the Post Master. This article will explain the various parts of ...
Q. How do I renew my domains? A. Login to your billing account [https://customers.seohosting.com/clientarea.php] and click MY INVOICES under ACCOUNT & BILLING. The next step requires you to click VIEW INVOICE next to the domain renewal invoice.  Once th...
HELP! MY DOMAIN EXPIRED! WHAT DO I DO? You'll need to contact your Registrar and be sure you've made your payment for the Domain Registration. If SEOHosting registered your domain name, you'll need to submit a ticket [1] to Billing. _See also All A...
We're sorry to hear about the trouble you're having with your site(s) during our migration process! We try to manage migrations in a way that has as little effect on customer's sites as possible. Some quick facts about our migration that may clear some...
In the welcome email we send to all new customers there is a noted Server IP address. If you're a shared customer, that MAY NOT be the IP address of your actual server. It's super easy to find the IP address of your server (for most shared, VPS, busine...
See below for some (or all) of the things that need doing, depending on the extent you want to use it. * Set up your MX records (to receive email) to the following: _NOTE: see our instructions on how to edit MX entries here [https://support.seohostin...
Yes, it is possible to host more than one domain on your account. You can do so right from cPanel. Find out more in our All About Subdomains article [1]. * For HOSTING MULTIPLE DOMAINS that go to the same site, use the Park Domain feature. * ...
If the DNS for your hostname is not set up correctly, you may receive an email saying something similar to this: _Your hostname (srv.yourdomain.com) could not be resolved to an IP address. This means that /etc/hosts is not set up correctly, and/or ...
I GOT AN EMAIL ABOUT MY DOMAIN RENEWAL: HOW DO I RENEW MY DOMAIN WITH YOU? We have a new billing system and you should get an email notifying you of impending expiration, called "Upcoming Domain Renewal Notice." If you get that, login to your Client Ar...
HOW DO I UPDATE THE CONTACT INFO FOR MY DOMAIN? * First, login here https://customers.seohosting.com/clientarea.php [1] * Go to Domains and My Domains * Click "Management Tools" and "Contact Information" in the drop down. (For multiple domains, ...
There are new, as of December 2013, regulations and procedures for ICANN [1]'s Registrar Accreditation Agreement. VALIDATING REGISTRANT EMAIL ADDRESSES Starting in January 2014, the registrant contact will need to be validated upon the purchase or ...
You can now modify the PHP version on your domain super easily, if you're a current Shared hosting customer, with the PHP Selector module in cPanel. USE PHP SELECTOR WHAT IS PHP SELECTOR? PHP Selector resides in your cPanel dashboard. You can modify t...
The PING command is used to test the connection and latency between two network connections. The PING command sends packets of information to a specified IP Address and then measures the time it takes to get a response from the specified computer or de...
We recommend that you change the nameservers [1] for your domain to the ones we provide so that our servers can automatically manage your DNS [2] for you; but we know sometimes it's advantageous for our customers to use a DNS server _other_ than ours. ...
You can add your domain name(s) to your hosts file by doing the following for all local computers: _NOTE: please remember to remove the entry you added (and ONLY that entry; your computer may not work correctly if you remove all entries!) when you'r...
You can TOTALLY register a new domain for your website with us! You can do so while signing up for new service with us. Existing customers can register a domain and use it as a parked domain on their existing account. They can also register a new domai...
Wildcard subdomains allow users of a domain-based WordPress multisite network to create new sites on demand. In this type of network each new site has its own subdomain, and the wildcard configuration means that those subdomains do not have to be confi...
If you have a VPS or Dedicated Server, you likely want to use it for your DNS as well! We can help you with that. See the below instructions to learn how. _Note: editing your DNS zones can greatly change or break your website. Be careful._ Resellers and ...
This guide will walk you through setting up a SPF record for your Google Apps mail. In order to create a SPF record for your domain, you would have to navigate to CPANEL->ADVANCED DNS ZONE EDITOR. _ _ _(if you have more than one domain on your cP...
In order for people to find your website, you will need to configure DNS and set nameservers. You can either use our nameservers, or you can use third-party name servers. Either way, you would need to configure them so your domain works with your SEO Host...
We have disabled temporary preview URLs due to ongoing issues with users stealing bandwidth and concealing content behind other users' domains. If you need to preview domains before DNS has been pointed to our servers, you can setup an entry in your co...
WHAT IS A TOP LEVEL DOMAIN (TLD)? A TOP-LEVEL DOMAIN (TLD) is one of the domains at the highest level in the hierarchical Domain Name System of the Internet. The top-level domain names are installed in the root zone of the name space. For all domains ...
You can retain your current SSL certificate and install it on your new hosting account. The certificate will need to be used for the same domain name, though. If you already own an SSL, create a ticket with our Support department [1] and we'll get y...
If your domain name isn't resolving to the server (like if you go to your domain in your browser and it doesn't take you to the correct server), you may be experiencing one of a cavalcade of possible issues. This guide will walk you through some troubl...
Sometimes you need to unlock your domain (often to transfer it) [1]... at your OTHER web host. It can be hard to find the instructions you need to get it done quickly, so we've compiled a list of common hosts below with instructions about how to unlock yo...
DEFAULT DNS ZONE The default DNS zone will likely look similar to the below picture though the IP address in the Record column will likely differ, as will the domain ('hello.com' will be substituted with your domain name.) RECORD OVERVIEW The Advan...
ns1.7cloudcomputing.com (65.75.128.242) ns2.7cloudcomputing.com (65.75.177.217) ns3.7cloudcomputing.com (50.23.112.131)
WHAT IS A REGISTAR LOCK? If you have a .com/.net/.org/.name/etc domain name, the Registrar Lock is a block placed at the Registrar level to prevent people from transferring the domain name unintentionally. You must login and remove the lock prior to in...
WHAT IS A DOMAIN REGISTRAR? Domain names are managed through several regional registries, each of which is responsible for a generic three-letter domain (.com, .net, etc) or a "country code three letter domain" (.uk, .gs, .us, .fr, etc). Each of the r...
WHAT IS AN EPP KEY? The EPP key is a unique identifier used by Registrars that only the Registrant can access. It is specifically used for domain transfers, to verify that the Registrant authorizes the transfer. If you registered your domain with SEOH...
Typing your domain name in your browser and not seeing what you expect can be quite upsetting! There is typically no cause for alarm, as many issues that cause your website to be down are easy to identify and resolve. If your site isn't appearing when ...
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