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Knowledgebase : Billing
   


You can view and pay all of your invoices right from your Customer Area. VIEW YOUR INVOICES To view your invoices: * Log in to your Customer Area here: https://customers.seohosting.com/clientarea.php [1] * Click My Invoices, in the Acco...
If you're having issues logging in to your Customer Area and need to reset your password: * Go here: https://customers.seohosting.com/pwreset.php [1] * Enter the email address associated with the account and click Submit _NOTE: You will receive ...
UPDATE YOUR CREDIT CARD DETAILS We have recently made changes to our system which now allows you to update your credit card on file instead of adding a credit to your account. To view or update your credit card on file: * Log in to the Customer ...
METHODS FOR DENYING ACCESS TO SPECIFIC REGIONS OR COUNTRIES There are three methods by which you can prevent visitors from a specific location from visiting your website: custom rules in CloudFlare, Apache Deny Rules, using a combo of CloudFlare and ....
To view/update your credit card on file just login to the client area: https://customers.seohosting.com/clientarea.php [1] Click on "Update Your Details" Next to Account Information On the next page select "Credit Card Details" tab to see the cur...
The best option is to request cancellation from within your Customer Area. Login here: https://customers.seohosting.com/clientarea.php [1] Under "Services" section click on "My Services" To the right of your hosting package click on "View Det...
If you previously paid for your hosting services with PayPal and canceled your account or have changed billing methods, you may need to log into PayPal to cancel your PayPal subscriptions. We are unable to cancel any PayPal subscriptions for you, as th...
To change the frequency of payments for your account or to be billed in advance create a ticket [1]with our Billing department. In that ticket let us know how often you want to pay, how far in advance you'd like to pay your bill or what you'd like your...
HOW DO I TRANSFER MY BILLING ACCOUNT TO ANOTHER OWNER? You'll need to send a ticket [1] to billing@seohosting.com for this. We'll need verification from the current owner of either the security answer for the account, the last 4 credit card digits on f...
ACCOUNT INFORMATION AND BILLING METHOD CHANGES Login to the Client Area ( [1]https://customers.seohosting.com/clientarea.php [2]) Next to Account Information click on "Update Your Details" here you can update your details. Please note, this will NOT ...
HOW TO CREATE AN ACCOUNT AND ASSIGN IPS TO EACH ACCOUNT * First you need to login to WHM * Under "Account Functions" click on "Create a New Account" * When you have located and clicked on "Create a New Account," you will need to fill out several fi...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
We can merge two billing accounts to make your hosting packages accessible from one place with a single Customer Area login. We can even move individual packages from one billing account to another. To request an account merge: * Create a ticket ...
The Modify an Account function in WHM can be used to update a cPanel account which you previously created. To modify an account in WHM: * In the left-hand side menu, in the Account Functions section, click Modify an Account * From the A...
Credit card payments are an easy way to set up your hosting account. But you should be aware of a few things about our system: If you are a new customer and you make your first order with your credit card, that card gets stored in our system. By default,...
We offer a full WHM with root access for VPS and dedicated owners. All WHM users have: * the tools needed to create, delete, and suspend cPanel accounts * the tools needed to manage and monitor your sites (password resets) * access to all of ...
To update your billing contact info: * Log in to your Customer Area: https://customers.seohosting.com/clientarea.php [1] * Click Account Information from within the Account & Billing section * Update your details in the My Details tab...
UPGRADE OR DOWNGRADE VIA YOUR CUSTOMER AREA It's easy to upgrade or downgrade your hosting plan right from your Customer Area. For example, if you are on a Shared Tiny plan you can upgrade to a Shared Medium plan from your Customer Area dashboard, or ...
It's super easy to log in to your Customer Area and view all the emails or messages SEO Hosting has sent your way. * Log in to your Customer Area: https://customers.seohosting.com/clientarea.php * From the far right dropdown menu (entitled "Hello...
If you don't pay your bill, your services will eventually be terminated. If you're just having issues paying your bill and need some help, please let us know [1]. Please review the entry in our Billing FAQ [2] for more information on this. Here's wh...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
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