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Knowledgebase : Email
     
KMAIL SETUP To set up KMail, you will need to know your incoming and outgoing servers using the instructions located here [https://support.seohosting.com/index.php?/Knowledgebase/Article/View/215/4]. Once located, follow the steps below to configure KMai...
There are several ways to read your email. Normally, users will go to example.com/webmail (where 'example.com' is your actual URL) and login. See our Set Up an Email Address [1] article for more info. To access different email accounts through cPa...
If you've configured your cPanel hosting account to use the Spam Box feature of SpamAssassin, mail identified as spam will be placed in a spam folder. You will not immediately see the spam folder in webmail if you have not created or subscribed to it, ...
Confused about the difference between Webmail, POP3, IMAP and SMTP? No fear, read on... _NOTE:__ the examples here assume you have example.com as your domain name._ WEBMAIL If you're relatively new to using email, or new to having your own domai...
If you want to block unwanted emails from your email account, you can use SpamAssassin to create a 'blacklist'. Spam Assassin identifies and flags email as it arrives in your inbox. * Log into cPanel * C​lick the SpamAssassin icon, from wit...
You can make changes to your email account through cPanel or webmail. The instructions below will guide you through changing your email password via either method. CHANGING YOUR EMAIL PASSWORD THROUGH WEBMAIL The email account owner can use this me...
This guide assumes that your email is to be received by the server with us and not Google Apps or any other third-party service. This guide also assumes that the email client will be configured for one of your cPanel-created email accounts (in cPanel, ...
Thunderbird Setup This tutorial assumes you've already created your new email account in cPanel. * Click the menu button * Navigate to PREFERENCES and click on Account Settings * Click ACCOUNT ACTIONS at the bottom of the menu and click on Add Ma...
BLACKBERRY SETUP _Before you can use email in blackberry devices, you must subscribe to BlackBerry email service through your wireless carrier. Please contact your wireless carrier if you experience any issue sending or receiving emails._ SETTING UP EM...
_NOTE: before you set up your Mac to receive your mail you will need to follow this guide [https://support.seohosting.com/index.php?/Knowledgebase/Article/View/107/4/set-up-an-email-address] to make sure you've added the email account in your cPanel._ S...
HOW TO CONFIGURE YOUR EMAIL TO USE IMAP OR POP3 WITH SSL Secure email connections using SSL, requires replacing the regular mail server _mail.example.com_ with the server's hostname. The hostname should be used for the incoming and outgoing mail server, ...
SETTING UP MICROSOFT OUTLOOK 2003 This article assumes that you have already created an email address. * Open Microsoft Outlook 2003 * Select TOOLS and click on E-MAIL ACCOUNTS... * Click ADD AN E-MAIL ACCOUNT under E-MAIL, and then click NEXT ...
This article assumes that you have already created an email address in cPanel. * Open Outlook 2007 * Select the TOOLS menu and click ACCOUNT SETTINGS * Select E-MAIL under ACCOUNT SETTINGS and click NEW * Under the CHOOSE E-MAIL SERVICE menu, se...
This article assumes that you have already created an email address. * Open Microsoft Outlook 2010 * Select ADD ACCOUNT under the FILE menu * Select MANUALLY CONFIGURE SERVER SETTINGS OR ADDITIONAL SERVER TYPES and click NEXT * Select INTERNET E...
CONFIGURING MICROSOFT OUTLOOK 2011 FOR EMAIL ON MAC * Open the TOOLS menu * Click ACCOUNTS * Click E-MAIL ACCOUNT * Enter the following information in the fields provided: * EMAIL ADDRESS: The email address you created in cPanel * PASSWORD:...
Forwards simply allow you to automatically forward email sent to one account to another account. This is useful when you work at two separate locations, or have gone on holiday. To forward mail from one account to two or more accounts, just add two or mo...
Account and user level filters control how your incoming email is handled, helping to ensure that you receive more mail and less spam. cPanel allows you to manage filters for each email account on your domain. This can be useful for discarding spam, re...
You can easily configure your email account to display email headers within your email. SQUIRRELMAIL * Click on the email to open it * Click on View Full Header HORDE * Click on the email to open it * Click on Show All Headers APPLE MAIL ...
DomainKeys Identified Mail (DKIM) is the successor to DomainKeys (DK). It is a feature that helps to prevent spam by verifying the sender of incoming emails and checking for modifications to the original message. It is recommended that everyone begi...
cPanel manages your email through its own mail server. However, by altering your MX (Mail Exchange Record) entry you can point your email to another mail server, if needed. _NOTE: cPanel will not be able to manage your email if you change your MX Entry s...
Assuming your domain is example.com, you'll need to CONFIGURE YOUR POP3 OR IMAP INFORMATION AS FOLLOWS: * _POP3/IMAP server:_ mail.example.com, port 110 for POP3 and 143 for IMAP * _Username:_ username@example.com --> This is the email addr...
There are NO HARD LIMITS ON THE NUMBER OF EMAILS YOU CAN HAVE WITHIN YOUR ACCOUNT. Email works like any other file and takes up space under your account just like other regular files. Each email is of a certain size, depending on the size of the conten...
The Spam Assassin Spam Box is a separate mail folder called 'spam'. If enabled, all email that SpamAssassin flags as spam is automatically delivered to the 'spam' folder. _NOTE: you need an IMAP email client, such as Horde, to view the Spam Box._ To ...
_NOTE: this only applies to VPS, Semi-dedicated, or Dedicated Server plans. If you need mailing lists exported from a Shared Hosting account, please contact support [1]._ * Find the mail lists by looking in '/usr/local/cpanel/3rdparty/mailman/lis...
If you're having trouble connecting to your email account, or you're setting it up in your mail client for the first time, there's an area in cPanel that lists exactly what mail settings you should use for the account! Here's how to find it: * Log ...
If you use the 'Forwarders' menu of your cPanel to forward email from aaa@bbb.com to xxx@yyy.com, all email sent to aaa@bbb.com will not just be forwarded to xxx@yyy.com, but will also be saved in the mailbox of aaa@bbb.com (unless you haven't created ...
G SUITE MAIL SETUP * Access the Admin Console [http://support.seohosting.com/admin.google.com] * Read and Accept the Terms of Service * Verify the domain * Click START SETUP or VERIFY DOMAIN in the Admin Console * Click BEGIN VERIFICATION in th...
WHY USE A MAIL FETCHER VERSUS AN EMAIL FORWARDER? Forwarded emails tend to cause blacklisting with email providers, and forwarders will cause your emails to be flagged as spam. Blacklisting also causes the originating server's sending reputation to be pe...
HOW LONG DOES IT TAKE TO SET UP A VPS ACCOUNT Because of the complexity of setting up a VPS, new accounts are set up within 72 hours. In some cases, the accounts are set up within a day. If you have been waiting for 72 hours and haven't received you...
HOW LONG DOES IT TAKE TO SET UP A SHARED HOSTING ACCOUNT Shared hosting accounts are set up within 24 hours. In most cases, accounts are set up within an hour or two. If you have been waiting for 24 hours and haven't received your welcome email, ple...
There are new, as of December 2013, regulations and procedures for ICANN [1]'s Registrar Accreditation Agreement. VALIDATING REGISTRANT EMAIL ADDRESSES Starting in January 2014, the registrant contact will need to be validated upon the purchase or ...
CONNECTING TO SSH * Open Putty [1] * In the Hostname field, type in your server's IP address (this should've come in your welcome email, you can also see it from your cPanel home dashboard in the left-hand side toolbar) * Tick the SSH o...
Your mail server name is either: * the server hostname (preferred for SSL) ​OR * ​your domain name, if it is pointed to the server Make sure you use SMTP Authentication in your email client with the same credentials as those that you...
MANUAL SETTINGS If you're having trouble connecting to your email account, or you're setting it up in your mail client for the first time, there's an area in cPanel that lists exactly what mail settings you should use for the account! Here's how to find ...
If you have an iPhone you may have noticed that sometimes it won't allow you to move your deleted mail to your trash. This issue is most likely caused because of use of IMAP, and having all sent trash being set to local. To remedy this problem follow ...
If you have an iPhone you may have noticed that sometimes it won't allow you to move your deleted mail to your trash. This issue is most likely caused because of use of IMAP, and having all sent trash being set to local. To remedy this problem follow ...
Email addresses on a SINGLE OPT-IN LIST are not confirmed. Anybody can submit anybody's address to the list, and it will be there until it is unsubscribed. This will be treated as spam. On a DOUBLE OPT-IN LIST, all email addresses must be confirmed be...
WHAT IS AN MX RECORD? An MX Record is a DNS record that helps servers decide where to send mail for any given domain. You can use them to send mail to a different server from the one where your website is hosted, or to designate a backup mail server. E...
WHAT IS BLACKLISTING? When someone sends out spam, it is possible for the recipient of the email to mark the email as spam. When an email message is flagged as spam, the email is reviewed for blacklisting. If the email is determined to be spam, the IP...
Be careful when you set up a catchall (default) address. Doing so increases the possibility of becoming a victim of spam. A default address allows all mis-routed or mis-addressed emails to be sent to your default or particular email address rather than...
By default, email is not configured for new accounts on our servers. You can create email addresses for each account you wish to use, however. _NOTE: the following examples assume your domain name is called 'example.com' and your cPanel username is 'ex...
_Instructions applicable for Apple iPhone/iTouch._ BEFORE YOU BEGIN Some more important notes before we begin: * Make sure the email address(es) you will be sending from have been authorized for your account in your cPanel. * Check that...
You can train SpamAssassin to behave like you want it to... and customer Nathan Olson (thanks Nathan!) broached this topic in an old forum post about SpamAssassin training options. Let's get started: * Make sure your server has perl module DB_File i...
HELP WITH EMAIL TRANSFER Worried about keeping all your existing email accounts when you switch hosting? * _If your PREVIOUS HOSTING COMPANY USES CPANEL and you are transferring to an SEO Hosting account with cPanel, then WE CAN MIGRATE YOUR CUR...
cPanel's Email Trace feature is intended for troubleshooting email routing issues. With this tool you can pinpoint problems with email delivery by tracing delivery attempts and routes with the click of a button. To search email delivery attempts with E...
If your Sent, Trash, Drafts, Junk and other IMAP folders are missing, subscribe to them again to make them appear. HORDE * Click the Folders icon at the top of the screen * Choose the Rebuild Folder Tree option from the dropdown box * ...
ACCESS WEBMAIL Once logged into Webmail, there are a bunch of different settings and options you can configure. If you're using the most up-to-date cPanel layout, to get to your webmail: * Log into cPanel [https://kb.asmallorange.com/customer/portal...
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