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To find your IP address go to this handy-dandy page: http://seohosting.com/ip [1]. Links: ------ [1] http://seohosting.com/ip
You can view and pay all of your invoices right from your Customer Area. VIEW YOUR INVOICES To view your invoices: * Log in to your Customer Area here: https://customers.seohosting.com/clientarea.php [1] * Click My Invoices, in the Acco...
If you're having issues logging in to your Customer Area and need to reset your password: * Go here: https://customers.seohosting.com/pwreset.php [1] * Enter the email address associated with the account and click Submit _NOTE: You will receive ...
You can easily set up Koken [1] on your shared hosting account. To get started: * First download the latest version of Koken from the website: http://www.koken.me [2] * Then log into your cPanel * Create A Database using MySQL® Database Wizard ...
TRANSFER YOUR DOMAIN TO SEO HOSTING You always maintain complete control over your domain. As the legal registrant of the domain, this grants you the right to do what you want with the domain and you will always remain the registered owner. To begin...
UPDATE YOUR CREDIT CARD DETAILS We have recently made changes to our system which now allows you to update your credit card on file instead of adding a credit to your account. To view or update your credit card on file: * Log in to the Customer ...
Oh no! We hope your site hasn't been hacked, but if it has... no fear. There are some things you can do to help re-secure your site and get it up and rolling. Check out the selections below and follow the most applicable directions to your case. If you...
I bet you've seen this warning at the top of your Wordpress dashboard before. It's easy to ignore, but there are several really important reasons NOT to ignore it. WordPress, just like any other software on your computer, needs to be updated regularly....
LOGGING INTO YOUR CPANEL ACCOUNT Instructions on how to access your cPanel and Customer Area are emailed to you when your account is provisioned. Follow the instructions and get in touch [1] if you have any issues. If you have lost the email with the ...
WHAT IS WEB DISK? Web Disk [1] (also known as WebDAV) is a drag-and-drop interface in cPanel which allows you to access your website's files as if it were a local drive on your computer. Web Disk is an obsolete technology and majority of modern operat...
Configuring WHM Backups WARNING Because WHM backups are resource-intensive and backups take a lot of space on your server, there is a possibility that your server will go down if you go over your space limit. If you are cautious of this fact, and ar...
We recommend performing some simple upkeep to your VPS occasionally to make sure it's running in tip-top shape. Below are some guidelines and tips to help you get the most of your robust VPS. DISK USAGE Keeping track of Disk Usage on your VPS is an...
You can make changes to your email account through cPanel or webmail. The instructions below will guide you through changing your email password via either method. CHANGING YOUR EMAIL PASSWORD THROUGH WEBMAIL The email account owner can use this me...
There are two different ways to use CloudFlare: basic mode and advanced mode. Basic mode does not require you to change your nameserver or manage your own DNS records, and is set up by our cPanel Install Plugin. This is the simplest and easiest way to g...
SYSTEM TIMEZONE The timezone used on your linux system is set in the /etc/localtime file, you simply need to replace this file with the correct timezone file for the timezone you need. First, make a backup of the existing localtime file. mv /et...
The browser's cache temporarily stores images, scripts, and other parts of websites you visit in order to speed up your browsing experience. This article describes how to clear the cache. To clear your cache on your GOOGLE CHROME browser: * Clic...
CLOUDFLARE, THE PRODUCT CloudFlare protects and accelerates any website online. Once your website is a part of the CloudFlare community, its web traffic is routed through their intelligent global network. CloudFlare automatically optimizes the deliver...
Also known as a landing page or an under-construction page, a one-page site is the perfect solution for a temporary place holder OR as an efficient single page website. The site could tell visitors that your real site is coming soon, and list any impor...
You can redirect your website's visitors from a source URL to a target URL with any of three different commonly used methods. For instance, if you want to direct your customers who would normally hit 'www.example.com' to 'www.examples.com', you would s...
An FTP account is used for uploading and managing files on your website. An FTP account is automatically created in cPanel when you sign up for hosting, create a cPanel, create an addon domain or subdomain or enable anonymous FTP. So, by default, you a...
Using the basic mode (cPanel plugin), you can disable CloudFlare by simply deactivating the service for any subdomain for which it is active. This is done by clicking the orange cloud buttons so that they become gray.
In the welcome email we send to all new customers there is a noted Server IP address. If you're a shared customer, that MAY NOT be the IP address of your actual server. It's super easy to find the IP address of your server (for most shared, VPS, busine...
If you're having trouble connecting to your email account, or you're setting it up in your mail client for the first time, there's an area in cPanel that lists exactly what mail settings you should use for the account! Here's how to find it: * Log ...
Most operating systems and DNS clients will automatically cache IP Addresses and other DNS results to speed up subsequent requests to the same hostname. Sometimes bad results will be cached and therefore need to be cleared from the cache in order for y...
_Note: you do NOT need to generate/use keys to access your account via SSH._ This tutorial will show you how to generate a public/private SSH key pair on a Windows operation system using PuTTYgen (PuTTY Key Generator) and then install it on your SEO...
SEO Hosting recommends using WinMTR freeware to generate a TRACEROUTE to send to SEO Hosting; this solution is perfect for PCs. For directions on how to use WinMTR, please see the following article: * How to Use WinMTR [https://support.seohosting.com/...
TRACEROUTE is a utility that records the route between your computer and your SEO Hosting server. It also displays the amount of time each hop takes. If you cannot reach your site, a TRACEROUTE will help us determine the issue. To run TRACEROUTE on a Ma...
Many people have questions about media streaming support for their sites. Unless you have a Dedicated Server, SEO Hosting supports only HTTP streaming which is only available on RealPlayer, QuickTime and Windows Media Player. Once media files are encode...
HOW TO CREATE AN ACCOUNT AND ASSIGN IPS TO EACH ACCOUNT * First you need to login to WHM * Under "Account Functions" click on "Create a New Account" * When you have located and clicked on "Create a New Account," you will need to fill out several fi...
REPORTING COPYRIGHT INFRINGEMENT? It is our policy to respond to clear notices of alleged copyright infringement. The United States Digital Millennium Copyright Act (DMCA) specifies very detailed procedures that must be followed concerning allegations of...
SEO Hosting recommends that you use WinMTR to run traceroute and ping on a domain with a single tool. WinMTR is available in 32 bit and 64 bit editions and is compatible with Windows XP, Windows Vista and Windows 7. * Download WinMTR [http://winmtr.ne...
Installing a wildcard SSL certificate in cPanel isn't super easy and once you have it installed it can be a bit troublesome to take advantage of the wildcard feature. Some people say that you need a dedicated IP address for every subdomin you want t...
This article describes installing ClamAV [1] on a VPS or Dedicated server with cPanel. The process is very simple, to install ClamAV follow the steps below: * Log in to WHM [2] as root * Navigate to or use the search box to find Manage P...
If you want to install a fresh instance of Drupal on your cPanel account you can do so very easily with Softaculous [1]. Softaculous is an auto-installer for cPanel that can auto-install over 266 useful scripts. It's a pretty awesome tool. _NOTE: if S...
If you want to install a fresh instance of Joomla on your cPanel account you can do so very easily with Softaculous [1]. Softaculous is an auto-installer for cPanel that can auto-install over 266 useful scripts. It's a pretty awesome tool. _NOTE: if S...
This guide will walk you through installing LMD (Linux Malware Detect) on your VPS/Dedicated server: * You will need to be logged in as ROOT to the server over SSH * Create a temporary directory and navigate into it * Download the lat...
Here are some basic commands to help you get started with Linux Shell commands. If you don't currently have Shell access, you can create a ticket [1] requesting access. Access Shell [2] Log Into the Server [3] View Directories [4] Navigate Directori...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
* Create a file called CLEANUP.PHP and add the following code to it (where your specific info is subbed into the section below 'Magento Maintenance Script') global->resources->default_setup->connection->host; $db['name'] = $xml->global->resources...
A full cPanel account backup creates a single file with all of your website files, databases, email accounts, cPanel configuration, Softaculous installation data, and more. This single file can be uploaded to any cPanel server and restored so that the ...
When you encounter an issue and get in touch with us, sometimes it's hard for us to replicate or see exactly what you're going through. We know this can be frustrating! You may be asked to provide a screenshot to help us better assist you. Screenshots,...
You can now modify the PHP version on your domain super easily, if you're a current Shared hosting customer, with the PHP Selector module in cPanel. USE PHP SELECTOR WHAT IS PHP SELECTOR? PHP Selector resides in your cPanel dashboard. You can modify t...
There is much discussion about whether it's best for your site to display 'yourdomain.com' or 'www.yourdomain.com'. While it technically doesn't make a difference, some people have their own preference for varying reasons such as potential SEO benefits...
Your hosting plan will automatically renew every billing cycle (normally month-to-month). To ensure renewal, all you need to do is pay for the hosting starting when your invoice is created - we send our invoices 10 days before they are due. You c...
To reset the file and directory permissions for Magento back to their default and secure permissions, run the following commands from the directory where Magento is installed: find . -type f -exec chmod 644 {} \; find . -type d -exec chmod 755 {} \;...
The R1Soft Righteous Continuous Data Protection (CDP) Software runs periodically and takes a "snapshot" of your home directory for each backup point. The R1Soft software keeps backup points so you can roll back website or application changes. We do not...
Obviously the best way to restore a site is to have a recent working backup. But sometimes, for whatever reason, you don't have one, or the backup file you have does not contain what you are trying to recover. There still may be a way to get at least s...
We offer a full WHM with root access for VPS and dedicated owners. All WHM users have: * the tools needed to create, delete, and suspend cPanel accounts * the tools needed to manage and monitor your sites (password resets) * access to all of ...
SEO Hosting requires DMCA notices to be filed via fax or letter. The complaint must include full contact information in the complaint (including phone number). We will call and verify. Email (unless digitally signed by a verified and trusted third party) ...
The best way to test out a new Magento release without potentially destroying your production store is to setup a staging area. A staging area is a duplicate of your primary store that you can use to see if the upgrade process will go smoothly, and ...
So you wanna get CloudFlare set up? You probably have already read a little bit about CloudFlare in our Knowledgebase [1]. To learn how to disable CloudFlare check our article here [2]. Now let's get started... * Log into cPanel [3] * Navi...
_NOTE: if you have a Shared hosting account, please contact Support [1] for help setting this up. __If you have a VPS, Dedicated Server, or are a Reseller, follow the instructions below._ To set up Microsoft Office 365: * Log in to W [2]HM [3] ...
There are numerous ways to setup multiple Magento stores that all share the same codebase and backend, but what method you use depends on your needs. This article is written with cPanel in mind, though the methodologies listed below apply no matter ...
In order for people to find your website, you will need to configure DNS and set nameservers. You can either use our nameservers, or you can use third-party name servers. Either way, you would need to configure them so your domain works with your SEO Host...
SSH (secure shell) is available upon request. If you would like SSH access on your account, please mail help@seohosting.com [1] or open a support request [2] and it will be set up as soon as possible. Please include your server IP address [3] and your ...
We have disabled temporary preview URLs due to ongoing issues with users stealing bandwidth and concealing content behind other users' domains. If you need to preview domains before DNS has been pointed to our servers, you can setup an entry in your co...
If you've moved Magento to another directory, set up a staging store, or have completely changed the URL for your store (and are being redirected to the old URL or are unable to access the backend of Magento to update the config), here is how you can c...
Once you've accessed your site via SSH, change to the directory where Magento is installed and run the following commands to upgrade Magento (you should make a backup of your files and database before proceeding): chmod +x mage ./mage mage-setup . ....
DEFAULT DNS ZONE The default DNS zone will likely look similar to the below picture though the IP address in the Record column will likely differ, as will the domain ('hello.com' will be substituted with your domain name.) RECORD OVERVIEW The Advan...
It's super easy to log in to your Customer Area and view all the emails or messages SEO Hosting has sent your way. * Log in to your Customer Area: https://customers.seohosting.com/clientarea.php * From the far right dropdown menu (entitled "Hello...
WHAT IS WHM (WEB HOST MANAGER)? Web Host Manager, or WHM, is a powerful program that allows administrative access to the back end of cPanel. Reseller accounts get basic WHM. Dedicated Servers and VPS accounts get root WHM (also called rWHM), which has...
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