To find your IP address go to this handy-dandy page:
http://seohosting.com/ip [1].
Links:
------
[1] http://seohosting.com/ip
You can view and pay all of your invoices right from your Customer
Area.
VIEW YOUR INVOICES
To view your invoices:
*
Log in to your Customer Area here:
https://customers.seohosting.com/clientarea.php [1]
*
Click My Invoices, in the Acco...
If you're having issues logging in to your Customer Area and need to
reset your password:
* Go here: https://customers.seohosting.com/pwreset.php [1]
* Enter the email address associated with the account and click
Submit
_NOTE: You will receive ...
You can easily set up Koken [1] on your shared hosting account. To
get started:
* First download the latest version of Koken from the website:
http://www.koken.me [2]
* Then log into your cPanel
* Create A Database using MySQL® Database Wizard ...
TRANSFER YOUR DOMAIN TO SEO HOSTING
You always maintain complete control over your domain. As the legal
registrant of the domain, this grants you the right to do what you
want with the domain and you will always remain the registered owner.
To begin...
UPDATE YOUR CREDIT CARD DETAILS
We have recently made changes to our system which now allows you to
update your credit card on file instead of adding a credit to your
account.
To view or update your credit card on file:
* Log in to the Customer ...
Oh no! We hope your site hasn't been hacked, but if it has... no
fear. There are some things you can do to help re-secure your site and
get it up and rolling. Check out the selections below and follow the
most applicable directions to your case. If you...
I bet you've seen this warning at the top of your Wordpress dashboard
before. It's easy to ignore, but there are several really important
reasons NOT to ignore it. WordPress, just like any other software on
your computer, needs to be updated regularly....
LOGGING INTO YOUR CPANEL ACCOUNT
Instructions on how to access your cPanel and Customer Area are
emailed to you when your account is provisioned. Follow the
instructions and get in touch [1] if you have any issues. If you have
lost the email with the ...
WHAT IS WEB DISK?
Web Disk [1] (also known as WebDAV) is a drag-and-drop interface in
cPanel which allows you to access your website's files as if it were a
local drive on your computer. Web Disk is an obsolete technology and
majority of modern operat...
Configuring WHM Backups
WARNING Because WHM backups are resource-intensive and backups take a
lot of space on your server, there is a possibility that your server
will go down if you go over your space limit. If you are cautious of
this fact, and ar...
We recommend performing some simple upkeep to your VPS occasionally
to make sure it's running in tip-top shape. Below are some guidelines
and tips to help you get the most of your robust VPS.
DISK USAGE
Keeping track of Disk Usage on your VPS is an...
You can make changes to your email account through cPanel or webmail.
The instructions below will guide you through changing your email
password via either method.
CHANGING YOUR EMAIL PASSWORD THROUGH WEBMAIL
The email account owner can use this me...
There are two different ways to use CloudFlare: basic mode and
advanced mode.
Basic mode does not require you to change your nameserver or manage
your own DNS records, and is set up by our cPanel Install Plugin. This
is the simplest and easiest way to g...
SYSTEM TIMEZONE
The timezone used on your linux system is set in the /etc/localtime
file, you simply need to replace this file with the correct timezone
file for the timezone you need.
First, make a backup of the existing localtime file. mv
/et...
The browser's cache temporarily stores images, scripts, and other
parts of websites you visit in order to speed up your browsing
experience. This article describes how to clear the cache.
To clear your cache on your GOOGLE CHROME browser:
* Clic...
CLOUDFLARE, THE PRODUCT
CloudFlare protects and accelerates any website online. Once your
website is a part of the CloudFlare community, its web traffic is
routed through their intelligent global network. CloudFlare
automatically optimizes the deliver...
Also known as a landing page or an under-construction page, a
one-page site is the perfect solution for a temporary place holder OR
as an efficient single page website. The site could tell visitors that
your real site is coming soon, and list any impor...
You can redirect your website's visitors from a source URL to a
target URL with any of three different commonly used methods. For
instance, if you want to direct your customers who would normally hit
'www.example.com' to 'www.examples.com', you would s...
An FTP account is used for uploading and managing files on your
website. An FTP account is automatically created in cPanel when you
sign up for hosting, create a cPanel, create an addon domain or
subdomain or enable anonymous FTP. So, by default, you a...
Using the basic mode (cPanel plugin), you can disable CloudFlare by
simply deactivating the service for any subdomain for which it is
active. This is done by clicking the orange cloud buttons so that they
become gray.
In the welcome email we send to all new customers there is a noted
Server IP address. If you're a shared customer, that MAY NOT be the IP
address of your actual server. It's super easy to find the IP address
of your server (for most shared, VPS, busine...
If you're having trouble connecting to your email account, or you're
setting it up in your mail client for the first time, there's an area
in cPanel that lists exactly what mail settings you should use for the
account! Here's how to find it:
* Log ...
Most operating systems and DNS clients will automatically cache IP
Addresses and other DNS results to speed up subsequent requests to the
same hostname. Sometimes bad results will be cached and therefore need
to be cleared from the cache in order for y...
_Note: you do NOT need to generate/use keys to access your account
via SSH._
This tutorial will show you how to generate a public/private SSH key
pair on a Windows operation system using PuTTYgen (PuTTY Key
Generator) and then install it on your SEO...
SEO Hosting recommends using WinMTR freeware to generate a TRACEROUTE
to send to SEO Hosting; this solution is perfect for PCs. For
directions on how to use WinMTR, please see the following article:
* How to Use WinMTR
[https://support.seohosting.com/...
TRACEROUTE is a utility that records the route between your computer
and your SEO Hosting server. It also displays the amount of time each
hop takes. If you cannot reach your site, a TRACEROUTE will help us
determine the issue.
To run TRACEROUTE on a Ma...
Many people have questions about media streaming support for their
sites. Unless you have a Dedicated Server, SEO Hosting supports only
HTTP streaming which is only available on RealPlayer, QuickTime and
Windows Media Player.
Once media files are encode...
HOW TO CREATE AN ACCOUNT AND ASSIGN IPS TO EACH ACCOUNT
* First you need to login to WHM
* Under "Account Functions" click on "Create a New Account"
* When you have located and clicked on "Create a New Account," you
will need to fill out several fi...
REPORTING COPYRIGHT INFRINGEMENT?
It is our policy to respond to clear notices of alleged copyright
infringement. The United States Digital Millennium Copyright Act
(DMCA) specifies very detailed procedures that must be followed
concerning allegations of...
SEO Hosting recommends that you use WinMTR to run traceroute and ping
on a domain with a single tool. WinMTR is available in 32 bit and 64
bit editions and is compatible with Windows XP, Windows Vista and
Windows 7.
* Download WinMTR [http://winmtr.ne...
Installing a wildcard SSL certificate in cPanel isn't super easy and
once you have it installed it can be a bit troublesome to take
advantage of the wildcard feature.
Some people say that you need a dedicated IP address for every
subdomin you want t...
This article describes installing ClamAV [1] on a VPS or Dedicated
server with cPanel.
The process is very simple, to install ClamAV follow the steps below:
*
Log in to WHM [2] as root
*
Navigate to or use the search box to find Manage P...
If you want to install a fresh instance of Drupal on your cPanel
account you can do so very easily with Softaculous [1]. Softaculous is
an auto-installer for cPanel that can auto-install over 266 useful
scripts. It's a pretty awesome tool.
_NOTE: if S...
If you want to install a fresh instance of Joomla on your cPanel
account you can do so very easily with Softaculous [1]. Softaculous is
an auto-installer for cPanel that can auto-install over 266 useful
scripts. It's a pretty awesome tool.
_NOTE: if S...
This guide will walk you through installing LMD (Linux Malware
Detect) on your VPS/Dedicated server:
*
You will need to be logged in as ROOT to the server over SSH
*
Create a temporary directory and navigate into it
*
Download the lat...
Here are some basic commands to help you get started with Linux Shell
commands. If you don't currently have Shell access, you can create a
ticket [1] requesting access.
Access Shell [2]
Log Into the Server [3]
View Directories [4]
Navigate Directori...
WHAT IS WHM (WEB HOST MANAGER)?
Web Host Manager, or WHM, is a powerful program that allows
administrative access to the back end of cPanel. Reseller accounts get
basic WHM. Dedicated Servers and VPS accounts get root WHM (also
called rWHM), which has...
*
Create a file called CLEANUP.PHP and add the following code to it
(where your specific info is subbed into the section below 'Magento
Maintenance Script')
global->resources->default_setup->connection->host; $db['name'] =
$xml->global->resources...
A full cPanel account backup creates a single file with all of your
website files, databases, email accounts, cPanel configuration,
Softaculous installation data, and more. This single file can be
uploaded to any cPanel server and restored so that the ...
When you encounter an issue and get in touch with us, sometimes it's
hard for us to replicate or see exactly what you're going through. We
know this can be frustrating! You may be asked to provide a screenshot
to help us better assist you. Screenshots,...
You can now modify the PHP version on your domain super easily, if
you're a current Shared hosting customer, with the PHP Selector module
in cPanel.
USE PHP SELECTOR
WHAT IS PHP SELECTOR?
PHP Selector resides in your cPanel dashboard. You can modify t...
There is much discussion about whether it's best for your site to
display 'yourdomain.com' or 'www.yourdomain.com'. While it technically
doesn't make a difference, some people have their own preference for
varying reasons such as potential SEO benefits...
Your hosting plan will automatically renew every billing cycle
(normally month-to-month).
To ensure renewal, all you need to do is pay for the hosting starting
when your invoice is created - we send our invoices 10 days before
they are due.
You c...
To reset the file and directory permissions for Magento back to their
default and secure permissions, run the following commands from the
directory where Magento is installed:
find . -type f -exec chmod 644 {} \; find . -type d -exec chmod 755
{} \;...
The R1Soft Righteous Continuous Data Protection (CDP) Software runs
periodically and takes a "snapshot" of your home directory for each
backup point. The R1Soft software keeps backup points so you can roll
back website or application changes. We do not...
Obviously the best way to restore a site is to have a recent working
backup. But sometimes, for whatever reason, you don't have one, or the
backup file you have does not contain what you are trying to recover.
There still may be a way to get at least s...
We offer a full WHM with root access for VPS and dedicated owners.
All WHM users have:
* the tools needed to create, delete, and suspend cPanel accounts
* the tools needed to manage and monitor your sites (password
resets)
* access to all of ...
SEO Hosting requires DMCA notices to be filed via fax or letter. The
complaint must include full contact information in the complaint
(including phone number). We will call and verify. Email (unless
digitally signed by a verified and trusted third party) ...
The best way to test out a new Magento release without potentially
destroying your production store is to setup a staging area.
A staging area is a duplicate of your primary store that you can use
to see if the upgrade process will go smoothly, and ...
So you wanna get CloudFlare set up? You probably have already read a
little bit about CloudFlare in our Knowledgebase [1]. To learn how to
disable CloudFlare check our article here [2].
Now let's get started...
*
Log into cPanel [3]
*
Navi...
_NOTE: if you have a Shared hosting account, please contact Support
[1] for help setting this up. __If you have a VPS, Dedicated Server,
or are a Reseller, follow the instructions below._
To set up Microsoft Office 365:
*
Log in to W [2]HM [3] ...
There are numerous ways to setup multiple Magento stores that all
share the same codebase and backend, but what method you use depends
on your needs.
This article is written with cPanel in mind, though the methodologies
listed below apply no matter ...
In order for people to find your website, you will need to configure
DNS and set nameservers. You can either use our nameservers, or you
can use third-party name servers. Either way, you would need to
configure them so your domain works with your SEO Host...
SSH (secure shell) is available upon request. If you would like SSH
access on your account, please mail help@seohosting.com [1] or open a
support request [2] and it will be set up as soon as possible. Please
include your server IP address [3] and your ...
We have disabled temporary preview URLs due to ongoing issues with
users stealing bandwidth and concealing content behind other users'
domains. If you need to preview domains before DNS has been pointed to
our servers, you can setup an entry in your co...
If you've moved Magento to another directory, set up a staging store,
or have completely changed the URL for your store (and are being
redirected to the old URL or are unable to access the backend of
Magento to update the config), here is how you can c...
Once you've accessed your site via SSH, change to the directory where
Magento is installed and run the following commands to upgrade Magento
(you should make a backup of your files and database before
proceeding):
chmod +x mage ./mage mage-setup . ....
DEFAULT DNS ZONE
The default DNS zone will likely look similar to the below picture
though the IP address in the Record column will likely differ, as will
the domain ('hello.com' will be substituted with your domain name.)
RECORD OVERVIEW
The Advan...
It's super easy to log in to your Customer Area and view all the
emails or messages SEO Hosting has sent your way.
* Log in to your Customer Area:
https://customers.seohosting.com/clientarea.php
* From the far right dropdown menu (entitled "Hello...
WHAT IS WHM (WEB HOST MANAGER)?
Web Host Manager, or WHM, is a powerful program that allows
administrative access to the back end of cPanel. Reseller accounts get
basic WHM. Dedicated Servers and VPS accounts get root WHM (also
called rWHM), which has...
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